Privacy Policy

Last updated: January 18, 2026

1. Purpose

This Privacy Policy describes how Forgehorizones (“we”, “our”, “us”) collects, uses, and protects personal data in line with the Ghana Data Protection Act, 2012 (Act 843) and other applicable standards. Our goal is to provide transparency regarding how we process information submitted via dynamiczeniths.com and through our service delivery activities.

2. Data Controller

Forgehorizones operates from 52 Harper Street, Kumasi, Ghana. You can contact us at [email protected] or +233 55 204 3355 regarding any privacy inquiries.

3. Information We Collect

We collect the following categories of information:

Contact Information: Name, email address, phone number, and topics supplied via our forms or direct communications.
Operational Information: Engagement history, service preferences, and notes recorded during consultations.
Technical Information: IP addresses, device types, browser versions, and security logs captured through Cloudflare for threat detection and performance optimization.
Usage Analytics: Aggregated data on page views, navigation patterns, and interaction sequences to enhance the website experience.

4. Lawful Basis for Processing

We process personal data based on the following legal grounds:

Consent: When you submit information through our forms or subscribe to updates.
Contractual Necessity: When we deliver requested services or respond to service enquiries.
Legitimate Interest: For improving our services, preventing fraud, and ensuring network security.
Legal Obligation: To comply with Ghanaian statutory requirements and respond to lawful requests.

5. Use of Cloudflare

We employ Cloudflare for content delivery, security, and DDoS protection. Cloudflare may process IP addresses, request headers, and system logs to detect malicious activities. Cloudflare acts as a data processor on our behalf and adheres to internationally recognized security standards.

6. How We Use Personal Data

We use personal information to:

Respond to enquiries and provide tailored financial learning services.
Schedule and manage consultations, workshops, and follow-up communications.
Maintain accurate records of engagements for accountability and service improvement.
Send operational notices related to service updates, policy changes, or system maintenance.
Evaluate anonymized trends and develop learning materials relevant to Ghanaian contexts.

7. Data Sharing

We do not sell personal data. We may share information with:

Service providers assisting in secure hosting, email delivery, analytics, and project management, all bound by confidentiality agreements.
Regulatory authorities or law enforcement when legally compelled.
Community partners only after obtaining explicit consent and anonymizing sensitive information.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Standard retention for enquiry records is 24 months unless a longer period is required for service provision or legal compliance.

9. Data Security

We implement administrative, technical, and physical safeguards including encrypted data storage, role-based access controls, and continuous monitoring through Cloudflare security services. We regularly review our controls to address emerging threats.

10. International Transfers

Our primary data storage is located within regions covered by strict data protection standards. Should data be transferred outside Ghana, we ensure appropriate safeguards such as contractual clauses and secure encryption protocols.

11. Your Rights

You have the following rights under Ghana’s Data Protection Act:

Right to access personal data we hold about you.
Right to request correction of inaccurate or incomplete data.
Right to request deletion, subject to legal obligations.
Right to object to processing based on legitimate interests.
Right to withdraw consent at any time.
Right to lodge a complaint with the Data Protection Commission, Ghana.

To exercise these rights, contact us at [email protected]. We will respond within thirty (30) days.

12. Cookies and Tracking Technologies

We utilize strictly necessary cookies, performance cookies, and Cloudflare-provided security cookies. Details are available in our Cookies Policy. You can manage cookie preferences via your browser settings.

13. Third-Party Links

Our website may reference third-party resources. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy statements.

14. Children’s Privacy

Our services target individuals aged 18 and above. We do not knowingly collect data from children. If a guardian believes a child has shared personal data, please contact us for prompt removal.

15. Policy Updates

We may update this policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date. Significant changes may be communicated via email when appropriate.

16. Contact

For questions about this policy or our data handling practices, please email [email protected] or call +233 55 204 3355.